Terms of Use

Last updated: 15 June 2025

Please read these Terms of Use carefully before accessing or using any part of the website located at vifome.info (the "Website") or any services provided by vifome (trading as vifome) (collectively, the "Services"). By accessing the Website or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms of Use and any additional terms, policies, or guidelines incorporated herein by reference. If you do not agree to these Terms of Use in their entirety, you must immediately cease use of the Website and Services.

1. Acceptance of Terms

These Terms of Use constitute a legally binding agreement between you (the "User", "you", or "your") and vifome ("we", "us", or "our"), a company operating under the laws of England and Wales. Your continued use of the Website or Services following any notification of changes to these Terms constitutes your acceptance of those changes. If you are using the Services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms of Use, in which case references to "you" shall refer to that entity.

You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is higher), to use the Services. By using the Services, you represent and warrant that you meet this age requirement. If you are under the required age, you must not use or attempt to use the Services.

2. Description of Services

vifome operates the Website at vifome.info and provides services as described thereon (the "Services"). The nature, scope, and availability of the Services may change from time to time at our sole discretion, and we reserve the right to modify, suspend, or discontinue any aspect of the Services without prior notice and without liability to you.

We may, from time to time, offer new features, tools, or resources as part of the Services. Any such new features shall also be subject to these Terms of Use. We do not warrant that the Services will be available on an uninterrupted, timely, secure, or error-free basis, nor do we make any warranty as to the results that may be obtained from using the Services.

3. User Responsibilities and Acceptable Use

You agree to use the Website and Services solely for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations, including but not limited to the laws of England and Wales and the United Kingdom. You are solely responsible for your conduct while using the Services.

Without limiting the foregoing, you agree not to:

• Use the Services for any unlawful, fraudulent, or malicious purpose;
• Upload, transmit, or distribute any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable;
• Infringe upon or violate the intellectual property rights or other proprietary rights of any third party;
• Attempt to gain unauthorised access to any portion of the Services, other accounts, or any systems or networks connected to the Services;
• Engage in any data mining, scraping, crawling, or similar data gathering activities without our prior written consent;
• Transmit any unsolicited or unauthorised advertising, promotional material, spam, or any other form of unauthorised solicitation;
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
• Use any automated means, including bots, scripts, or spiders, to access, monitor, or copy the Website without our prior written consent;
• Interfere with or disrupt the integrity or performance of the Services or the data contained therein;
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
• Use the Services in any manner that could disable, overburden, damage, or impair the Website or servers or networks connected to the Website;
• Collect or harvest any personally identifiable information from the Services without our express written consent.

We reserve the right, in our sole discretion, to investigate and take appropriate legal action against anyone who, in our opinion, violates these provisions, including reporting suspected unlawful activity to law enforcement authorities and taking civil legal action.

4. Intellectual Property Rights

The Website and its entire contents, features, and functionality — including but not limited to all text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof — are the exclusive property of vifome or its licensors and are protected by the laws of England and Wales and international intellectual property laws, including the Copyright, Designs and Patents Act 1988, trade mark law, and other applicable legislation.

These Terms of Use grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for your personal or internal business purposes only. This licence does not include any right to:

• Resell or commercially exploit the Website or its contents;
• Collect or use any product listings, descriptions, or prices;
• Make any derivative use of the Website or its contents;
• Download or copy account information for the benefit of a third party;
• Use data mining, robots, or similar data gathering or extraction tools.

The vifome name, logo, and all related names, logos, product and service names, designs, and slogans are trade marks of vifome or its affiliates. You may not use such marks without the prior written permission of vifome. All other names, logos, product and service names, designs, and slogans on the Website are the trade marks of their respective owners.

Any unauthorised use of the materials appearing on the Website may violate copyright, trade mark, and other applicable laws and could result in criminal or civil penalties.

5. User-Generated Content

If the Services permit you to post, submit, publish, display, or transmit content (collectively, "User Content"), you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services. You represent and warrant that you own or have the necessary rights to grant this licence and that the User Content does not infringe any third-party intellectual property or other rights.

We reserve the right, but assume no obligation, to monitor, edit, or remove any User Content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Use.

6. Disclaimer of Warranties

The Website and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, vifome expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties arising out of course of dealing, usage, or trade practice;
• Warranties that the Services will meet your requirements or will be continuously available, uninterrupted, timely, secure, or error-free;
• Warranties as to the accuracy, reliability, completeness, or currentness of any content available through the Services.

Nothing in these Terms of Use shall affect your statutory rights as a consumer under English law, including your rights under the Consumer Rights Act 2015 and the Consumer Protection from Unfair Trading Regulations 2008. Where you are a consumer, statutory rights that cannot be excluded by contract remain unaffected.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall vifome, its directors, employees, agents, contractors, suppliers, or licensors be liable for any:

• Indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, goodwill, or business opportunities;
• Damages resulting from your access to or use of (or inability to access or use) the Services;
• Damages resulting from any unauthorised access to or alteration of your transmissions or data;
• Damages resulting from any conduct or content of any third party on the Services.

In jurisdictions where certain limitations of liability are not permitted, our liability shall be limited to the greatest extent allowed by applicable law. Where you are a consumer resident in the United Kingdom, nothing in these Terms of Use shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded or limited under the Unfair Contract Terms Act 1977 or the Consumer Rights Act 2015.

Our total aggregate liability to you in connection with the Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of (i) the amount you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) one hundred pounds sterling (£100).

8. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless vifome, its affiliates, directors, officers, employees, agents, contractors, licensors, and suppliers from and against any and all claims, liabilities, damages, judgements, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms of Use;
• Your use of or access to the Services;
• Any User Content you post or transmit;
• Your violation of any third-party rights, including intellectual property or privacy rights;
• Your violation of any applicable law, regulation, or rule.

We reserve the right, at your expense, to assume exclusive control of the defence and settlement of any matter for which you are required to indemnify us, and you agree to cooperate fully with us in the defence of any such claim.

9. Third-Party Links and Content

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by vifome. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms of use and privacy policy of any third-party website you visit. Your use of third-party websites is governed by the terms and policies of those websites.

10. Force Majeure

vifome shall not be liable for any failure or delay in performing its obligations under these Terms of Use where such failure or delay results from any cause beyond our reasonable control, including but not limited to: acts of God, fire, flood, earthquake, storm, pandemic, epidemic, war, terrorism, civil unrest, governmental action, labour disputes, power outages, Internet or telecommunications failures, denial-of-service attacks, or other circumstances beyond our reasonable control (each, a "Force Majeure Event").

In the event of a Force Majeure Event, our obligations shall be suspended for the duration of such event. We shall use reasonable endeavours to notify you of any Force Majeure Event affecting our obligations as soon as reasonably practicable and to resume performance as soon as it is reasonably possible to do so.

11. Modification of Terms

We reserve the right to amend, update, or replace these Terms of Use at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last updated" date at the top of this page. Where required by applicable law or where changes are material, we may also notify you by email or by posting a prominent notice on the Website.

Your continued use of the Website or Services after any amended Terms of Use have been posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Services immediately. We encourage you to review these Terms of Use periodically to stay informed of any changes.

12. Termination

We may, in our sole discretion and without prior notice or liability, suspend, restrict, or terminate your access to all or any part of the Services at any time and for any reason, including (without limitation) if we believe you have violated these Terms of Use or any applicable law.

Upon termination of your access to the Services:

• The licence granted to you under these Terms of Use shall immediately terminate;
• You must cease all use of the Services and destroy all copies of any content obtained from the Services;
• All provisions of these Terms of Use which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers of warranties, limitations of liability, and dispute resolution provisions.

You may also terminate your use of the Services at any time by ceasing to use the Website and, where applicable, closing your account.

13. Governing Law

These Terms of Use, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

If you are a consumer resident in Scotland or Northern Ireland, you may also have the benefit of mandatory provisions of the law of your country of residence. Nothing in these Terms of Use affects your rights as a consumer under such mandatory local law provisions.

14. Dispute Resolution

We encourage you to contact us in the first instance to resolve any dispute informally. If you have a complaint or concern about our Services, please contact us using the details in the Contact Information section below, and we will endeavour to resolve the matter promptly.

Formal Proceedings: If a dispute cannot be resolved informally, you agree that any dispute, controversy, or claim arising out of or relating to these Terms of Use, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland, you may bring proceedings in the courts of Scotland. If you are a consumer resident in Northern Ireland, you may bring proceedings in the courts of Northern Ireland.

Alternative Dispute Resolution (ADR): In accordance with the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 and the European Commission's Online Dispute Resolution (ODR) platform, consumers in the United Kingdom may also have access to certified ADR schemes. Where we operate in sectors subject to mandatory ADR requirements, we will participate accordingly. Please contact us for details of any applicable ADR scheme.

Time Limitation: Any claim or cause of action arising out of or related to use of the Services or these Terms of Use must be filed within the limitation period prescribed by applicable English law (generally six years for contract claims, per the Limitation Act 1980), or shall be barred.

15. Severability

If any provision of these Terms of Use is found by a court or other competent authority to be invalid, unlawful, or unenforceable under any applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification or deletion of a provision shall not affect the validity and enforceability of the rest of these Terms of Use, which shall continue in full force and effect.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices, policies, or guidelines published by us on the Website, constitute the entire agreement between you and vifome with respect to your use of the Website and Services. These Terms of Use supersede all prior or contemporaneous understandings, agreements, negotiations, representations, warranties, and communications, whether oral or written, between you and vifome with respect to the subject matter herein.

No failure or delay by us in exercising any right or remedy provided under these Terms of Use or by applicable law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

17. Waiver

No waiver by vifome of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by us to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

18. Assignment

You may not assign, transfer, or sublicence any of your rights or obligations under these Terms of Use without our prior written consent. We may freely assign, transfer, or sublicence our rights and obligations under these Terms of Use to any third party, including in connection with a merger, acquisition, sale of assets, or operation of law, without notice to you or your consent, provided that the assignee assumes all of our obligations hereunder.

19. Accessibility and Compliance

vifome is committed to making the Website accessible to all users, including persons with disabilities, in accordance with the Equality Act 2010 and applicable accessibility guidelines. If you experience any difficulty accessing the Website, please contact us and we will endeavour to assist you.

20. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, or if you wish to report a breach of these Terms, please contact us using the details below:

We aim to respond to all enquiries within five (5) business days. For urgent matters, please indicate this in your communication.

By continuing to use the Website and Services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by all of their terms and conditions. These Terms of Use were last reviewed and updated on 15 June 2025.